a black and white photo of a bridge at night

Take a moment to look over our policy guidelines to ensure a seamless experience at Alsi Resort. Reviewing our terms before booking assists in preparing for a stay that aligns with your expectations and our commitment to excellence.

IMPORTANT RESERVATION INFORMATION

Policies & Guidelines

Guest agrees that that his/her liability of this bill is not waived and agrees to be held personally liable in the event that the indicated person, company, or association fails to pay for any part of the full amount of these charges. Guest shall be responsible for any loss or damage to Alsi Resort Hotel premises or its contents. This includes tampering or removing anything from the hotel room, including television components and remotes. Guest agrees to pay for linens, such as towels, sheets, pillowcases, etc., that are stained, damaged or missing. The hotel cannot be held responsible for injury, loss or personal valuables.


GUEST AUTHORIZES GIANT ALSI RESORT HOTEL, LLC TO CHARGE HIS/ HER CARD FOR ANY DAMAGES TO ROOM OR PROPERTY CAUSED BY GUEST OR ROOM OCCUPANTS AND FURTHER AGREE HIS / HER CARD WILL BE CHARGED FOR ANY INCIDENTALS OR VIOLATIONS THAT MAY OCCUR.


QUIET TIME IS FROM 10:00PM TO 8:00AM. - PLEASE BE COURTEOUS TO OTHER GUESTS.

Please do not leave minor children in room unattended.

IF WE RECEIVE COMPLAINTS REGARDING YOU AND / OR YOUR PARTY, YOU WILL BE ASKED TO LEAVE AND NO REFUNDS WILL BE GIVEN.


SMOKING OR VAPING OF ANY KIND INCLUDING MARIJUANA IS NOT ALLOWED INSIDE THE PROPERTY. We also do not tolerate the smell of marijuana inside the resort. Failure to comply with this provision will result in Alsi Resort Hotel assessing a service charge of $250.00. Guest agrees this fee will be billed to the credit card on file.


ALSI RESORT HOTEL IS A PET FRIENDLY HOTEL ONLY IN DESIGNATED ROOMS. Pet friendly rooms are limited and all pets must declared when making a reservation and at check-in time. Failure to comply with these provisions will result in Alsi Resort Hotel assessing a service charge of $250.00. Guest agrees this fee will be billed to their credit card. DO NOT LEAVE PETS ALONE IN THE ROOM. PETS MUST BE ON A LEASH AT ALL TIMES. Pet owners MUST clean up after their pet. Ask for doggie bags, if you need them.


Rates are based on single or double occupancy (1 or 2 adults). Reservations with more adults that two (2) adults will be charged a $10.00 per person fee. Children 12 and under are always free. MAXIMUM OCCUPANCY PER ROOM IS FOUR (4) PEOPLE. IF WE FIND OUT THAT THERE ARE MORE THAN FOUR (4) PEOPLE, YOU WILL EITHER BE ASKED TO GET ANOTHER ROOM OR TO LEAVE.


DEPOSITS

The amount of your reservation will be due on your arrival day.


CANCELLATIONS must be made 24 hours prior to arrival. CHECK-IN IS AT 3:00PM. If the cancellation is made less than 24 hours or at arrival time, you will be charged for a full nights stay. If for any cause or reason you decide to leave early, after completing one night’s stay, there will be a 50% charge of the total stay of the same day you are leaving. (YOU MUST STAY ONE NIGHT OTHERWISE IT WILL BE FULL CHARGE.) There are NO REFUNDS after check-in. If you decide to leave within 15 minutes of checking in, we will charge a $25.00 departure fee.


I HAVE READ GIANT ALSI RESORT HOTEL, LLC NO SMOKING AND PET POLICY, AND AGREE TO ADHERE TO THE TERMS STATED HEREIN AS A CONDITION OF MY STAY. AS AGREED, THE SIGNATORY BELOW WILL BE RESPONSIBLE FOR ALL MONIES OWED AND EXPLICITLY AUTHORIZES ALSI RESORT HOTEL TO CHARGE THE CREDIT CARD ON FILE FOR ROOM AND TAX, AS WELL AS INCIDENTALS OR ANY DAMAGE TO HOTEL PROPERTY.